I cannot sign in to my account
Confirm that you are using the same sign-in method and email address used to create your account. If the problem continues, email support and include the error message you see.
MediaCircle Support
Get help with the MediaCircle app, report a problem, share feedback, or request a feature.
Last updated: July 27, 2026
Contact support
Email our support team for help with MediaCircle on iOS or Android.
support@mediacircle.appWhen reporting a problem, include your device model, operating-system version, MediaCircle app version, and a description of what happened.
Common questions
Streaming availability or media information looks incorrect
Availability and media details can change. Send us the title, your country, the provider involved, and a screenshot if possible so we can investigate.
MediaCircle cannot find a local streaming device
Confirm that your phone and streaming device are on the same Wi-Fi network and that MediaCircle has Local Network permission. Include both device models when contacting support.
How do I report feedback or request a feature?
Email support@mediacircle.app. Describe the workflow you want to improve and the result you expected.
Delete your MediaCircle account
You can permanently delete your account and associated data from the MediaCircle app:
- Open MediaCircle and go to Settings.
- Select Delete Account.
- Review the confirmation and complete the deletion request.
If you cannot access the app, email support@mediacircle.app from the email address associated with your account and use the subject “Account Deletion Request.”
We will process the request and delete your account and associated data within 30 days.